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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
1416 Set. 3 call appearances. When on line 1 , the next call just flashes , How can I make the 2nd and 3rd calls ring?
Thanks
Ken
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Joined: May 2004
Posts: 1,663 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,663 Likes: 4 |
Look at button programming for the user. Could be set to non ring in there for those appearance buttons.
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
No, all line appearance are set to ring
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Any other ideas. Or thoughts
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Joined: May 2004
Posts: 1,663 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,663 Likes: 4 |
Could it be ring ing because its a hunt group call? Really have to trace the call in manager...incoming call route will tell you the first step...Could be a collective ring group as opposed to a collective call waiting group...
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