Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#638458 09/30/20 12:31 PM
Joined: Feb 2010
Posts: 381
Member
OP Offline
Member
Joined: Feb 2010
Posts: 381
I have a customer that was using voice mail to email it was working fine until they change to Office 365

I have been working with there data company trying to get it resolved


They are using SMTP port 587 and POP3 for Authentication does this mean that I have to have something in 47-19 ?


Any Ideas?


Thanks

JD

EMP & Lightning Home Surge Protection
EMP - Click Here!
teldata1 #638462 09/30/20 01:40 PM
Joined: Sep 2004
Posts: 3,965
Member
*****
Online Content
Member
*****
Joined: Sep 2004
Posts: 3,965
Office 365 has to be setup for this.

https://adamtheautomator.com/office-365-smtp-relay/

AND of course the system has to be setup with the new SMTP address and port

teldata1 #638742 10/26/20 11:46 AM
Joined: Feb 2005
Posts: 548
Member
Offline
Member
Joined: Feb 2005
Posts: 548
I am responding to this somewhere else! There is a setting now that enables the use of more secure apps but I would have to check where it is (I think it is the new last item on the 10-12 page). I will check at work tomorrow However this is dependent on system type and firmware level. NEC had to bring this in as the use of less secure apps, which you had to use with Gmail, was becoming increasingly difficult!

teldata1 #638744 10/26/20 01:02 PM
Joined: Sep 2004
Posts: 3,965
Member
*****
Online Content
Member
*****
Joined: Sep 2004
Posts: 3,965
Yep. Office 365 is kind of a pain. That relay has to be in for almost all customers that use any notification from devices on their network. Printers, copiers etc...

Coral Tech #638747 10/26/20 03:29 PM
Joined: Dec 2007
Posts: 6,611
Likes: 2
Admin
*****
Online Thinking
Admin
*****
Joined: Dec 2007
Posts: 6,611
Likes: 2
Originally Posted by Coral Tech
Yep. Office 365 is kind of a pain.
To improve Office 365 the name has been changed to Microsoft 365.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by  DrPbx, ttech 

Link Copied to Clipboard
Most Recent 5 Post
SIP Lines
by Coral Tech - 01/20/21 05:57 PM
iwatsu adix remote programming
by sketchypro - 01/19/21 03:47 PM
7400 Reboot problem
by Bushmills - 01/18/21 06:32 PM
multiple voice mail cards in one system
by sketchypro - 01/18/21 12:43 PM
Who's Online Now
32 members (paulw, nortelvoip, JBean3329, Bob3470, telecom guy10, justbill, Curlycord, hbiss, dexman, hitechcomm, Yoda, dans, ChrisRR, Touch Tone Tommy, Coral Tech, dukane123, nfcphoneman, Ruben, pvj, Keyset6, Telephonemaven, Professor Shadow, Andyreed, KRRath, mongo5150, BVDS, vicbob, sketchypro, BobRobert, metelcom, MooreTel, Carl Navarro), 623 guests, and 46 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,185
Posts638,574
Members49,398
Most Online5,661
May 23rd, 2018
Today's Birthdays
Edward F, Edward Ford, JBCPHONEMAN, keating communications, PCGenieLA
Newest Members
FixYaBrokeStuff, Hopedpocketts, JoeMiller, Ricardo, Radioactive64
49,398 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 34
Yoda 20
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners