I've just upgraded from an Axxess to 5600. We are having an issue with a Linear Members list. I have a mix of Digital endpoints and Phantom Devices (used for Xarios Hotdesking agents). The endpoints are first on the list. This is a Hunt Group for the Operator. The call first rings the operator (if available) on an endpoint. If she is unavailable, the call skips four endpoints and looks for the available phantom device. As a test, I switched the routing to Distributed. It still skipped the four endpoints. I then removed the endpoints, and replaced it with an IP/Digital endpoint extension list, containing the same four endpoints. I was then able to reach those endpoint. So now the list is Operator, extension list, then the Phantom Devices. Why are these four endpoints being skipped?