Crackly VCM channels|Sundance Business VOIP Telephone Help

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Crackly VCM channels #641583 10/25/21 04:57 PM
Joined: Aug 2004 Posts: 1,630 Likes: 29 Calgary, AB, Canada Toner OP Admin
OP Toner Admin Joined: Aug 2004 Posts: 1,630 Likes: 29 Calgary, AB, Canada	This one was strange so we thought we'd share the knowledge. Customer was experiencing very poor audio - almost indecipherable - on certain calls and on voicemail greetings/messages etc. Tech realized the problem was only occurring when a VCM channel was involved. He pulled out the Combo Card and saw this strange black deposit on all the exposed copper; something we've NEVER seen before. He replaced the Combo card and the issue went away completely! Weird one eh? Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!

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Re: Crackly VCM channels Toner #641588 10/26/21 09:48 PM
Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS	This the only card in the system with the black deposits? Weird indeed.

Re: Crackly VCM channels Toner #641589 10/27/21 10:28 AM
Joined: Dec 2007 Posts: 6,799 Likes: 18 Canby, Oregon Professor Shadow Retired Admin
Professor Shadow Retired Admin Joined: Dec 2007 Posts: 6,799 Likes: 18 Canby, Oregon	If this is is evident on more than one PCB I would think environmental issues such as high humidity. If this is ONLY on the one PCB I would think manufacturing issues such as delaminating, that is, the PCB wasn't properly laminated. Dean Photographs: https://www.instagram.com/deanwilsoncanby/ https://fstoppers.com/profile/deanwilsoncanby https://www.facebook.com/Dean-Wilson-Photography-112841337020414 Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience. "Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

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