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Joined: Aug 2004
Posts: 1,511 Likes: 15
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Joined: Aug 2004
Posts: 1,511 Likes: 15 |
This one was strange so we thought we'd share the knowledge. Customer was experiencing very poor audio - almost indecipherable - on certain calls and on voicemail greetings/messages etc. Tech realized the problem was only occurring when a VCM channel was involved. He pulled out the Combo Card and saw this strange black deposit on all the exposed copper; something we've NEVER seen before. He replaced the Combo card and the issue went away completely! Weird one eh? ![[Linked Image from web.atcomsystems.ca]](http://web.atcomsystems.ca/pic/BadVCMsmall.jpg)
![[Linked Image from web.atcomsystems.ca]](http://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
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Joined: Aug 2004
Posts: 9,136 Likes: 14
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This the only card in the system with the black deposits? Weird indeed.
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Joined: Dec 2007
Posts: 6,766 Likes: 11
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,766 Likes: 11 |
If this is is evident on more than one PCB I would think environmental issues such as high humidity.
If this is ONLY on the one PCB I would think manufacturing issues such as delaminating, that is, the PCB wasn't properly laminated.
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