We have an intertel axxess phone system and currently we dial an extension and hear the greeting and leave a message, but if we press # it bypasses the greeting and allows you to start leaving the message without listening to the greeting. We used to have it setup to when you dial in the main office number, press the number 8 and the extension it would bypass the greeting on that extension and i get leave a message on that extension. I am wondering how to get that back.