web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#642373 03/07/22 04:47 PM
Joined: Aug 2002
Posts: 1,068
Likes: 1
jsaad Offline OP
Member
OP Offline
Member
Joined: Aug 2002
Posts: 1,068
Likes: 1
I have a customer with Ip Office 500v2 s/w is 8.1. Ocassionaly while on speaker the voice quality is garbled beyond comprehension. The phones are 9508, digital phones. Thus far just unplugging the phone and plugging it back in resolves the issue for a little while. Some phones are on a 16 station module, some on a 406 combo card. Happens randomly. Should we be looking into replacing cards. Years ago we used to think static electricity contributed to this issue. System is grounded and on a UPS.

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Aug 2004
Posts: 1,609
Likes: 29
Admin
*****
Offline
Admin
*****
Joined: Aug 2004
Posts: 1,609
Likes: 29
Try going to Menu>Advanced Options>Audio>Echo Canceller = Off and save.


[Linked Image from web.atcomsystems.ca]
Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
Joined: Aug 2002
Posts: 1,068
Likes: 1
jsaad Offline OP
Member
OP Offline
Member
Joined: Aug 2002
Posts: 1,068
Likes: 1
Ok, I suppose this is done from the phone because I don't see these options in manager?

Joined: Aug 2004
Posts: 1,609
Likes: 29
Admin
*****
Offline
Admin
*****
Joined: Aug 2004
Posts: 1,609
Likes: 29
Correct.


[Linked Image from web.atcomsystems.ca]
Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,710 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
pvj 4
jc2it 4
Who's Online Now
1 members (justbill), 211 guests, and 241 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5