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#642537 03/29/22 10:15 PM
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Hey folks,

I was wondering how best to look for channel utilization on a system. Either sip or pri. I was thinking SMDR but trying to determine which calls are concurrent seems like it rough bit of work.

Any suggestions?

-B

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Bushmills #642538 03/29/22 11:38 PM
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You need some sort of call accounting package.

Something like pabxsoft or samsung cms.

Both offer a trial period

Bushmills #642540 03/30/22 03:19 PM
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UGH Samsung CMS. I hate that thing. Plus having to deal with the rude setup team. That training they were giving was a joke.

Bushmills #642541 03/30/22 08:52 PM
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Its very easy to setup. Never had to speak to anyone for the setup.

Bushmills #642544 03/31/22 06:02 PM
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is samsung CMS even available now?

Bushmills #642545 03/31/22 07:05 PM
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I believe it is. It was actually with a 3rd party vendor. Not Samsung directly. They were out of the UK. I would call your dist and see if they are still selling it.

Bushmills #642546 03/31/22 07:48 PM
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The company who make it is called tollring.
They have offices in the us as well as the uk.
The website is still up with download links for v6 and v7.

Bushmills #642585 04/11/22 04:44 PM
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I would first ask the carrier if they had some stats/reports available.


Moderated by  nameless, pvj 

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