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Joined: Aug 2011
Posts: 316
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OP
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Joined: Aug 2011
Posts: 316 |
Hey folks,
I was wondering how best to look for channel utilization on a system. Either sip or pri. I was thinking SMDR but trying to determine which calls are concurrent seems like it rough bit of work.
Any suggestions?
-B
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Joined: Jun 2006
Posts: 2,986 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 2,986 Likes: 4 |
You need some sort of call accounting package.
Something like pabxsoft or samsung cms.
Both offer a trial period
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Joined: Dec 2010
Posts: 681
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Member
Joined: Dec 2010
Posts: 681 |
UGH Samsung CMS. I hate that thing. Plus having to deal with the rude setup team. That training they were giving was a joke.
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Joined: Jun 2006
Posts: 2,986 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 2,986 Likes: 4 |
Its very easy to setup. Never had to speak to anyone for the setup.
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Joined: Aug 2011
Posts: 316
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OP
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Joined: Aug 2011
Posts: 316 |
is samsung CMS even available now?
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Joined: Dec 2010
Posts: 681
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Joined: Dec 2010
Posts: 681 |
I believe it is. It was actually with a 3rd party vendor. Not Samsung directly. They were out of the UK. I would call your dist and see if they are still selling it.
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Joined: Jun 2006
Posts: 2,986 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 2,986 Likes: 4 |
The company who make it is called tollring.
They have offices in the us as well as the uk.
The website is still up with download links for v6 and v7.
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Joined: Dec 2001
Posts: 232
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Joined: Dec 2001
Posts: 232 |
I would first ask the carrier if they had some stats/reports available.
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