atcomsystems.ca/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems TVM50 -> TVM200

Is there a way to migrate the messages and programming from a TVM50 voicemail to a TVM200 voicemail? Or is it a "start from scratch" scenario?

I couldn’t find anything about using a tvm 50 backup on a tvm 200, and I never tried it, I would try it, only thing I would make sure they are the same firmware level

The programming is identical, just the capacity that is different.

You can move the messages (at least the Custom Service Menu's) using the system back-up under utilities.

I was able to do this and migrate Custom Service Menu recordings to the NS series. Not sure how it would do with Mailbox Prompts, but it would be worth a shot.

When I backed up and restored the CSM greetings, here is what I found.
It backs up all of the greetings in one file. But it's not quite smart enough to recognize any skips i.e. CSM's 1, 2, 4, 6, 7, 8. It will drop them back in order 1, 2, 3, 4, 5, 6. So you need to record a short script of some sorts in the ones that are skipped (3 & 5) so you have consecutive greetings (1, 2, 3, 4, 5, 6, 7, 8). Then when restored they are put back consecutive order.

If that works at least you don't have to do 100% of it from scratch.

Edward