Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Large voicemails not delivered to Exchange
#66693 10/04/11 12:43 PM
Joined: Aug 2005
Posts: 908
Member
OP Offline
Member
Joined: Aug 2005
Posts: 908
Hello,
Our Exchange system is programmed to accepts attached files up to 40MB. This allows for recordings to voicemail to email of a bit over on hour in length. In the past, whenever someone exceeds this limit, I (as programmed EM Administrator) have received an email telling me that a voicemail to email delivery had failed due to size.

Something has changed. Files half that size are not being delivered. I am not receiving notification and Exchange doesn't even see the attempts to send the email. Enterprise Messenger (EM) makes several attempts to deliver the voicemail by email.

Here is an example of the error I receive.

2011/10/04 10:36:53:802 MAIL_REPORT:10 ASSOC:
LEVEL: INFO DESC: SMTP Delivery Failure
INFO: Domain: mail.company.com, SMTP: localdomain, From: [email protected], To: [email protected], Error Info: 417 Temporary delivery error, Error in function {CreateFileMapping}

The same users receive voicemail attachments in email if the size is much smaller (seconds or a couple of minutes). The manual says this error is caused by programming errors for the email gateway. If this were true, then none of the email or faxes would be delivered. It only affects large voicemail attachments.

Comdial & Vertical
Comdial Vertical Search Enter Part Number
Re: Large voicemails not delivered to Exchange
#66694 10/06/11 09:40 AM
Joined: Aug 2005
Posts: 908
Member
OP Offline
Member
Joined: Aug 2005
Posts: 908
Can anyone explain the "Error in function {CreateFileMapping}" in the message? This was not a part of the example given in the documentation.

Also, no messages were found in D:\FailedDelivery.


Moderated by  Stix1 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
NS1000 UM GREETINGS
by ronaldjamesh - 05/26/20 08:49 PM
SV9100 Blue
by conxtel - 05/26/20 03:35 PM
No UM audio
by ILE - 05/26/20 02:14 PM
KXTD816 ringing wrong extension
by ToshiGal75 - 05/25/20 06:02 PM
SV9100 with 10 digit DIDs on SIP
by conxtel - 05/22/20 08:58 PM
Who's Online Now
44 members (Yoda, nortelvoip, RATHER BE FISHING, Curlycord, justbill, dexman, Talbot, JBean3329, Mercenary Roadie, morephones, Touch Tone Tommy, Jeffrey Cohen, Butch Cassidy, DMontgomery, Ruben, Silversam, conxtel, pdxjim911, Biztel Cuban Okie Tech, ronaldjamesh, dans, hbiss, Daniel, Memphisribs, Professor Shadow, Meyery2k, newtecky, tylan, CSB, ILE, Bezzor, westerntelephone, KRRath, mike b, erniejoey, gelehu, iatech3800, Rok1215, Droptop, Arthur P. Bloom, mongo5150, vicbob, phonman123, Skunky), 595 guests, and 53 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums95
Topics93,721
Posts635,864
Members49,288
Most Online5,661
May 23rd, 2018
Today's Birthdays
abedalsalam, Curt Morehouse, Grayci, John G, pjnestor
Newest Members
Taulbs, nikauri, Darrel Mullins, fleming23, AKP
49287 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
Bob-o 14
ILE 9
hbiss 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners