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#68330 03/31/08 01:24 PM
Joined: Feb 2005
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I have a customer with an 820D2 (plus) system using Bis-10 hand sets

The BIS-10 is a phone not a "handset".

For the life of me I can't understand who would have considered that back ground music should only be on the paging speaker and provide no ability to adjust volume at the [phone] or to turn it off when a call is being made.

You refer to the Merlin 820 like it was made yesterday. This is a second generation vintage KSU designed back when features like voicemail were not even feasible. To ask for something that VoIP systems still don't provide today is a bit of a stretch.

If this feature is important to you upgrade to the current Partner.

-Hal


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#68331 04/01/08 01:14 PM
Joined: Oct 2004
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There is no BIS phone that will handle music over the Phone speaker, no merlin system allowed it
the codes above are for background music over the paging loudspeaker

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