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#71047 04/28/04 02:09 PM
Joined: Apr 2004
Posts: 1
OP Offline
Joined: Apr 2004
Posts: 1
We have a Partner 103H with Voice Mail (rel 5.0) I want to be able to use auto attendant to give callers a limited menu to chose from (Press 1 for service, 2 for sales, etc.) then have the call directed to an extension that is set to call forward all calls to another office.
Can I do this?

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#71048 04/28/04 05:19 PM
Joined: Jul 2001
Posts: 3,320
Likes: 7
Moderator-Avaya-Lucent, Antique Tele
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,320
Likes: 7
If you have "Centrex" lines, you can set a selector code to do a Centrex "flash/transfer" to get to the other offices. Otherwise, the ACS R6 has remote call forward, where you would forward an extension to the other office, and then have the selector code transfer to the forwarded station.

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