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#71482 07/02/04 03:36 AM
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I would like to find out how to change the message that is played when the system goes to auto attendant

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#71483 07/02/04 03:41 AM
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You need to log into the 'system manager' mailbox. Do you have that access & password?

#71484 07/02/04 03:51 AM
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Yes. I have been unable to find out where to go from there.

#71485 07/02/04 05:48 AM
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Login as admin, press 9, press 3, follow ALL the prompts.

#71486 07/02/04 06:12 AM
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When I get past the '3' the announments is '4' but going thru the options I can not find the announsment for auto attendant

#71487 07/02/04 02:28 PM
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Select 1 for Day or 2 for Night, select 6 to modify, press *# when prompted to enter a selector code, press # if you are prompted to enter the "dial 0/timeout" option, finally press 1 to record a new message. Wait for the beep, record the message, press 1 at the end, press 23 to play back, if it is OK, press *# to approve or 21 to re-record.

#71488 07/06/04 06:59 AM
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Thanks, I will get a new message and try it soon.

#71489 07/07/04 03:48 AM
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did anyone ask which voicemail and pbx hes refering too?

#71490 07/07/04 04:45 AM
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No one asked that question. This message is the one that answers if the operator is away from the console and does not get the phone after three or four rings and suggests a few extinsions or dial "O" and the operator will answer. It is hardly ever used and when last heard was out of date. I would like to know how to listen to the old one also, I have not been able to get to it except to ask the operator not to answer.

#71491 07/07/04 04:57 AM
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For which system? Thats what I meant by my ealier reply.

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