web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#71602 07/22/04 09:14 AM
Joined: Jul 2004
Posts: 1
Member
OP Offline
Member
Joined: Jul 2004
Posts: 1
We have the Merlin Magix phone system with Lucent 4412 D phones.
On two of our extensions the callers go directly to the voice mail instead of returning to the Operator. The other extensions will return to the Operator so that she can page the person if they are in the building before the caller is sent to the voice mail. How do you access the extension so that you can change the no. of rings on that extension? Do you have to do it from the extension, or can you do it from Merlin Magix WinSPM?

Thanks for any help

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#71603 07/22/04 10:15 AM
Joined: May 2003
Posts: 50
Member
Offline
Member
Joined: May 2003
Posts: 50
If a transferred call is unanswered within a programmed number of rings, it rings back at the
transfer originator’s telephone. This transfer return time can be set to a value of 1 to 9 rings, or 0
(the factory setting is 4 rings). If the transfer return time is set to 0, a transferred call continues to
ring until either it is answered or the caller hangs up. A returning transferred call continues to ring on the telephone set to which it was transferred and on the extension that originated the transfer until either user answers or the caller hangs up. These options are programmable using WINSPM or the console phone. Check to see that your group coverage delay is greater than your transfer return time.

[This message has been edited by Davee (edited July 22, 2004).]

[This message has been edited by Davee (edited July 22, 2004).]


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,710 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
1 members (Professor Shadow), 206 guests, and 236 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5