|
Joined: Aug 2004
Posts: 8
Member
|
OP
Member
Joined: Aug 2004
Posts: 8 |
Need help with partners messaging R.1 messaging date and time don't match system date and time. Tried codes 101,102,103 should reset but not responding.Any suggestion other than but new. Thank you in advance
|
|
|
Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jul 2001
Posts: 3,322 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,322 Likes: 7 |
Make sure the system date and time are correct, then power the system off, count to 10, and power back up, to see if the voice mail will sync.
Failing that, you need to find someone familiar with programming the system to check the voice mail parameters, especially the ports assigned to Hunt Group 7.
|
|
|
|
Joined: Apr 2002
Posts: 646
Member
|
Member
Joined: Apr 2002
Posts: 646 |
What version is the Partner processor?
|
|
|
|
Joined: Aug 2002
Posts: 341
Member
|
Member
Joined: Aug 2002
Posts: 341 |
processor must be 3.1 or better for the time to match
|
|
|
|
Joined: Aug 2004
Posts: 8
Member
|
OP
Member
Joined: Aug 2004
Posts: 8 |
Tried to reset system and restart already no resetting.Processor Acs and also this VM is A upgrade from 10 mailboxes to 48 last VM card worked correctly. Also reinitialised hunt group 7 and assigned ext for hunt group for new card.Everything else is working correctly.
|
|
|
|
Joined: Jul 2005
Posts: 2
Member
|
Member
Joined: Jul 2005
Posts: 2 |
Just an FYI I was able to get an ACS Processor 3.0 to re-sync date and time with a VM 5.0 after a couple of reboots.
Scott A. Mehaffey
|
|
|
Forums84
Topics93,959
Posts637,375
Members49,702
|
Most Online5,661 May 23rd, 2018
|
|
1 members (justbill),
43
guests, and
35
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|