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Joined: Sep 2001
Posts: 27
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OP
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Joined: Sep 2001
Posts: 27 |
I have a VS Rel 5.0 that has 119 messages in the ext 10 mailbox that won't delete. Does the VS have a system mailbox ie. 9997 like the PartnerMail, or what could be causing this problem.
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Joined: Apr 2004
Posts: 207
Chris Howard
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Chris Howard
Joined: Apr 2004
Posts: 207 |
Is this an Intuity Audix VS 5.0
William C. Howard
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Joined: Jul 2001
Posts: 3,320 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,320 Likes: 7 |
How in the world did 119 messages get into mailbox 10?!?!!
Unfortunatly, you can't delete mailbox 10. However, through mailbox 99 (the system administrator for VS mail), you CAN reinitalize the mailbox, then re-record the greeting to start over.
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Joined: Sep 2001
Posts: 27
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OP
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Joined: Sep 2001
Posts: 27 |
This is a PartnerMail VS 5.0. I tried re-initializing the mailbox, but that did not work. I also tried defaulting the system to its original settings which is not working either.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
When you say you defaulted the system sre you talking about the VS or the telephone system? If you default the telephone system it won't have any efect on the VS. If you would like I could dial in and see what i can do.
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Joined: Sep 2001
Posts: 27
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OP
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Joined: Sep 2001
Posts: 27 |
I did a master default of the Voicemail system to erase all settings, but the system did not reset to its initial setting
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Now that is just wierd! If you would like you can give me a call, number is in my profile.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
TTT,
I called in and defaulted the mail, reinitialized the mail box and no matter what you do there is 119 messages in there and won't follow any of the commands you give even though it says it is defaulting and hanging up. He has one weird VS5. I'm sure it has to be the mail that is screwed up. Any thoughts.
[This message has been edited by dtmf (edited January 18, 2005).]
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Joined: Jul 2001
Posts: 3,320 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,320 Likes: 7 |
All I can say is "WOW!" Sounds like a hard drive is messed up, and probably need to replace the whole voice mail unit.
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