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Joined: Sep 2005
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Hi, I have a Partner ACS system and Can't seem to get the call accounting feature working. I got an adapter to convert the SDMR port for the print but when I plug it in nothing works. I am using a Panasonic DotMatrix printer. Is tere anything I need to activate on the actual system?
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Joined: Apr 2004
Posts: 4,991
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1- You need a serial printer.
2 Programs to look @
#609
#608
#610
#611
#307
#303
system date and time must be correct #101 /#103
please complete the balance of your profile
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Joined: Sep 2005
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Ok so what defines a "serial printer" or where do I find one from???
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Joined: Apr 2004
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Joined: Sep 2005
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I did that and it brings up dot matrix printers and printers with serial cables as well. Does that mean dot matrix are serial printers?
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Joined: Jul 2001
Posts: 3,342 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,342 Likes: 10 |
No, it means that those printers include an SERIAL interface as well or instead of a PARALLEL interface.
Otherwise, look at Black Box for a serial to parallel converter.
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Joined: Jul 2004
Posts: 60
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Or do the easy thing if you have a computer with a serial port. Set up a Hyperterm session at 1200 baud, 8, no parity, 2 stop bits, xon/xoff. It will ldump to the computer, can be printed on a standard printer, or ran through a cost accounting program.
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