web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#80348 07/14/06 02:10 PM
Joined: Aug 2005
Posts: 631
PMCook Offline OP
Member
OP Offline
Member
Joined: Aug 2005
Posts: 631
Simple question - just aquired a new VS R5 card for an ACS 7 installation. Sales docs said it needs a 5 slot carrier. Is it safe to assume the 2 slot would work just as well? I've got a 5 slot in stock but it's a waste just for 2 cards, a 509 R7 and the VS R5.

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#80349 07/14/06 02:15 PM
Joined: Feb 2005
Posts: 12,343
Likes: 3
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,343
Likes: 3
2 slot should work just fine, I know it will with the R6. Can't hurt to try. Keep in mind there are issues with the R7 and the VS R5.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#80350 07/14/06 02:28 PM
Joined: Aug 2005
Posts: 631
PMCook Offline OP
Member
OP Offline
Member
Joined: Aug 2005
Posts: 631
What issues should I be aware of?

#80351 07/14/06 02:49 PM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
We just used a two-slot carrier for an emergency replacement that got hit by lightning the other day. The customer's third module was just for one additional line, so we got by until we could get back over to the site with a five-slot carrier.

The second module was a voice mail, and it worked just fine. There are tons of issues with the R7, but you will need to wait for additional responses to this post because I can't identify them specifically.


Ed Vaughn, MBSWWYPBX
#80352 07/14/06 03:00 PM
Joined: Feb 2005
Posts: 12,343
Likes: 3
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,343
Likes: 3
There are reports of the VSR5 not being recognized by the processor. There is the DND issue where a call transferred to an extension with DND on will not go to it's voice mail but rather to the call coverage extension which usually means it ends up at 10. Avaya is supposed to have a patch but don't get your hopes up.

There are probably others that I haven't heard about or don't (want to) remember.

Basically this is just one of the very many R7 issues, not a problem with the Mail VS as you may think. If it were me I would replace the R7 with an R6, not the VM.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#80353 07/14/06 03:25 PM
Joined: Dec 2005
Posts: 9,164
Likes: 8
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,164
Likes: 8
I would stay with the 5 card carrier. Spacing out the modules allows for better cooling. Also having those extra slots will allow you to expand if the need arises further down the line.


I Love FEATURE 00
#80354 07/14/06 06:07 PM
Joined: Mar 2001
Posts: 320
Member
Offline
Member
Joined: Mar 2001
Posts: 320
I found the r7 doesn't seem to like anything with it in a 2 slot ......

I even had problems with it being seen while programming/setup then not later in the day.


| Telephone Systems | Voice / Data Cabling | phoning since 1979.
#80355 07/15/06 03:37 AM
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
*****
Offline
RIP Moderator-Mitel, Panasonic
*****
Joined: Dec 2005
Posts: 7,056
I see the remarks about the R7 having 'issues' with pretty much anything and everything. Is there anywhere that the issues and possible work-arounds are ALL listed? We sub for several different outfits and we have put in 3 R7's and so far,the users just want a dumb, square, key system. From the comments I've seen here, we apparently should be very thankful. John


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#80356 07/15/06 05:20 AM
Joined: Feb 2005
Posts: 12,343
Likes: 3
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,343
Likes: 3
Don't think so. People are discovering new problems almost daily. The work around for all is to not use the R7. Seems whenever Avaya comes out with a patch to fix one problem it just screws something else up.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#80357 07/15/06 11:12 AM
Joined: Dec 2005
Posts: 9,164
Likes: 8
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,164
Likes: 8
Sounds just like IP based phone systems. Fix one problem, create another one, incorporate the fix into an upgrade and sell it. Repeat entire process over & over. :shrug:


I Love FEATURE 00

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,284
Posts638,771
Members49,765
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,457 Shoretel
188,315 CTX100 install
187,088 1a2 system
Newest Members
Nadisale, andreww, gohunt, Darrick, telecopippo
49,764 Registered Users
Top Posters(30 Days)
Toner 23
teleco 5
jc2it 4
dans 3
Who's Online Now
1 members (Toner), 136 guests, and 357 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5