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#81201 09/25/06 03:45 AM
Joined: Feb 2006
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Hi I got this new Acs 7.0 installed with 5 phones & pc large voicemail. Heres the problem call comes in answered by customer tranfers to ext 10 , ext 10 on line 3 with a call , tranfered call rings 4 times at ext then goes to voicemail. can ext 10 get that call back onces the voicemail has it . also privacy is not programmed on any phone and i cant pust a red light to join a call, auto privacy is not assigned on all phones ,should be able to join a call
any ideas?


Danny
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#81202 09/25/06 04:02 AM
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Thumb down through this thread and I think you'll get your answer.

https://www.sundance-communications.com/forum/ultimatebb.php?/ubb/get_topic/f/5/t/002602.html


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#81203 09/25/06 04:31 AM
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thank you
how do i get the the fix threw my dealer


Danny
#81204 09/25/06 05:20 AM
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Daniel,

Your profile indicates you are an Avaya BP. You can download the patch at https://partner.avaya.com
Use your sso login.
Then go to the following link:
https://partner.avaya.com/ptlWeb/bp/products/P0162/ConfigurationProcedures

You will see a link on that page for eflash tools - click on that link.

Bill


Our most valuable products are our knowledge, experience and time.
#81205 09/26/06 12:34 PM
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Do a feature 5 9 and see which version you have.


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