atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Blocking outgoing Caller ID

How can you block outgoing caller ID info on a partner acs. This is for two POTS Lines. The local Telco stated that they were unable to do it from CO. I was wondering if there was anything in the Programing that allows you to change or turn off the outgoing Caller ID information. I know you can do this with an IPO, but I am not familar with the partner system.

Thank you

You can preface the number dialed with *67. That's a CO line feature, not a feature of the ACS. That's the only way you can block outgoing CID on POTS lines. Some telcos offer the optional service of fixed CID blocking by dialing *82, but there's an extra monthly charge for it.

Thanks that is what I thought. I was reading other places on the net, and it looked like their best bet would be a PRI or something. The problem they are having is their provider is telling them they do not support blocking caller id...

Thanks much for you help and confirming..

True, you can definitely do it with a PRI, but is their system capable of supporting one? That's mighty expensive for sure. I assumed that they are just using POTS lines. Is it Verizon or Citizens that you are dealing with? Most CLECs will allow this from what I have seen.

The only way I could find to do what you are asking is what Ed said... *67 and the number over a standard Potts line.

You can also buy analog "widget" (essentially a little dialer) that goes right on the CO line that will dial *67 before passing additional digits. Not very expensive. Probably a Radio Shack item...
Mike