Business Phone Systems

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Joined: Jan 2007
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Hello,

I currently support a Merlin Legend PBX phone system. The business owner would like the phones to have a distinctive ring for inside and outside calls. He needs to know before looking at the phone if it is a customer calling or a internal extension calling. I have searched the doco for 'Distinctive' ring with no luck. I see how to program the phones ring song, but this is for all calls that come in. Note, all our received outside calls come in on Pool 70.

Thanks,

Greg

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Well, they already have a distinctive ring for Internal and External calls. Listen carefully, and you will hear a Ring-Beep on External calls, no Beep on Internal.

In addition, you can change the ring sound on a per-station basis, but that station will still include the beep at the end of the ring cycle.

You could also hang a chime ringer off a S/L station port, put it in a central location, and assign the pool with immediate ring to it. It will chime at the same time the phones ring on Incoming calls.


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