|
Joined: Nov 2006
Posts: 704
Member
|
OP
Member
Joined: Nov 2006
Posts: 704 |
HI! Techs, Hope you can help me with This , I have an Avaya AND Lucent PartnerMail VS 5.0 Voicemail Systems . When i put either voicekmail module in to 5 slot Carrier and program hunt grp. ext.s 20,21,22,23 ,i just have the acs processor r3 in the cabinet, when i try to go to progaram greetings i get busy signal. When i turn on power both the 3x8 processor and vs mail lights come on, the vs mail 5 led goes redquick flash then green a second or 2 and then off, I think the hard drive is bad or power supply,flakey ??? Any Tips ?? i can replace hard drive or power supply if needed. Thanks :shrug:
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
If you only have a processor and a VM card with nothing else your VM card goes in slot two, all the way to the left. First lets see if it comes up before we worry about the hard drive.
Russ runs a local service and private tech center. [/url]
|
|
|
|
Joined: Nov 2006
Posts: 704
Member
|
OP
Member
Joined: Nov 2006
Posts: 704 |
HI! Dtmf , Thanks your right, i will check the manual again i thought it was to go in next slot to right of process, I ,m not sure of the port exts. for hunt grp.7 if know you please reply in meanwhile i will check manual. Thanks alot.
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
You have the ports right if it's a 4 port
Russ runs a local service and private tech center. [/url]
|
|
|
|
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
|
Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
What happens when you press intercom 20 from any phone on the system?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
|
|
|
|
Joined: Aug 2005
Posts: 631
Member
|
Member
Joined: Aug 2005
Posts: 631 |
Sometimes I have to do a #768 to get the VM card working. It is not version specific, just seems toi be an issue with wome chassies, I am assuning a firmware problem. But it does have to be the last card in the system and occupy the next available slot and the slots go left to right. So it would be 1 - 2 - cpu - 3 - 4 in a five slot carrier.
|
|
|
|
Joined: Feb 2005
Posts: 12,343 Likes: 3
Member
|
Member
Joined: Feb 2005
Posts: 12,343 Likes: 3 |
768?? Do you mean 728? You should never have to do a system reset to get anything working.
The VM does not have to be the last card for it to work (as long as you have the ports programmed properly) but in most cases it should be to maintain CO line and extension continuity. There is an exception to this.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
|
|
|
Forums84
Topics94,284
Posts638,773
Members49,765
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
144
guests, and
284
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|