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Joined: May 2004
Posts: 1
Member
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OP
Member
Joined: May 2004
Posts: 1 |
Ok customer called me. He has the card installed on an ACS processor that he inherited with the building. The previous owner died, and took all the passwords with him (especially the admin mailbox password). Can someone pleeeeeease help me by telling me how to either default the password on the card, or completely default the card to factory original?
Any help much appreciated.....
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Joined: Feb 2005
Posts: 12,343 Likes: 3
Member
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Member
Joined: Feb 2005
Posts: 12,343 Likes: 3 |
Our policy is that we cannot give out passwords. The procedure is one of our mods will contact you to verify that you are who you say you are. They will then call into the system and reset the admin password. There is a charge for this that will need to be charged to a credit card, however it is less than what Avaya will charge.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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