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Defaulting Password on a Partner Voice Messaging PC Card
#86239 09/07/07 08:43 AM
Joined: May 2004
Posts: 1
JLance Offline OP
OP Offline
Joined: May 2004
Posts: 1
Ok customer called me. He has the card installed on an ACS processor that he inherited with the building. The previous owner died, and took all the passwords with him (especially the admin mailbox password). Can someone pleeeeeease help me by telling me how to either default the password on the card, or completely default the card to factory original?

Any help much appreciated.....

Bluewater Sailing
Re: Defaulting Password on a Partner Voice Messaging PC Card
#86240 09/07/07 08:58 AM
Joined: Feb 2005
Posts: 12,257
Online Content
Joined: Feb 2005
Posts: 12,257
Our policy is that we cannot give out passwords. The procedure is one of our mods will contact you to verify that you are who you say you are. They will then call into the system and reset the admin password. There is a charge for this that will need to be charged to a credit card, however it is less than what Avaya will charge.


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Re: Defaulting Password on a Partner Voice Messaging PC Card
#86241 09/07/07 04:31 PM
Joined: Jun 2001
Posts: 10,947
Joined: Jun 2001
Posts: 10,947
PM sent to JLance.

Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer

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