web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#86411 09/19/07 03:57 AM
Joined: Sep 2007
Posts: 4
Member
OP Offline
Member
Joined: Sep 2007
Posts: 4
Having an issue with the what I believe is the auto attendant answering after only one ring.
We're running a ACS R7, 308, and Messaging 7.0. I have #206 group 7 set to active on all six lines, #506 daytime hunt delay set to 6 rings and night to 2 on all six lines. The AA is set to weekly business schedule from 800 to 1730. My issue is that the calls are being answered on the first ring prompted with "your call is being transfered" and then transfered to ext 10. What am I missing?
The scenario we would like is for six rings during the day to cover busy times and two at night.


If you aren't fired with enthusiasm, you will be fired with enthusiasm - Vince Lombardi
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Offline
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
Your Voice Mail Ports are wrong if you are getting that message. Put the proper 2, 4 or 6 ports in and make sure no others are assigned and you will be all set.

Joined: Feb 2007
Posts: 2,473
Member
Offline
Member
Joined: Feb 2007
Posts: 2,473
Your ports has to start with ext.27 and up depends on the number of ports in #505, Group 7.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,287
Posts638,784
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,807 Shoretel
188,967 CTX100 install
187,202 1a2 system
Newest Members
A2A Networks, James D., Nadisale, andreww, gohunt
49,766 Registered Users
Top Posters(30 Days)
Toner 22
teleco 5
dexman 4
dans 3
Who's Online Now
1 members (Toner), 120 guests, and 234 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5