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#89071 03/10/08 06:25 AM
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MrZamn Offline OP
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Also to confirm, the system is operational and messages can be left in mailboxes when calls are dialed internally.


Regards,

Mr Z
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#89072 03/10/08 07:08 AM
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If the messaging system is in a slot in the carrier the ports CANNOT be 78 and 79. 79 and 79 are ONLY for one of two available PCMCIA card messaging systems (Partner PVM) that get inserted directly into one of the ACS PCMCIA card slots.

Take a good look at the system and tell me what is in slot 2, also the PC card slots on the ACS.

I would also take a look at #505,7 to see if any other ports are assigned besides 78 and 79, particularly 25 and 26 or 29 and 30.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#89073 03/10/08 08:53 AM
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Hbiss.
Great. It's been a couple of years since I did this every day, and you definitely have confirmed a lot for me. Evidently according to the customer, their night service has not worked since they changed locations, so I am going to customize their VM to function on a more efficient basis for them. Really great pointers here. Thanks for now.

I may still have a few questions to run by you tomorrow if that's ok?


Regards,

Mr Z
#89074 03/10/08 09:39 AM
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I'm not going anyplace.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#89075 03/10/08 01:03 PM
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Good to hear from you Mr Z.
Sorry, but Ive been out on the road today with limited Internet access.
I will PM you my direct contact info.
If there is anything I can do to help you.......just give me a call.

Thanks,


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
#89076 03/11/08 03:00 AM
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MrZamn Offline OP
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HBiss. You hit the nail on the head. The problem was in fact #206. There were no CO lines programmed for group 7. As soon as we turned those up, night service kicked on. You guys are great and thanks for your advice and troubleshooting tips. Hands down you guys are the best.

Take care.

P.S. Hey Mike. Thanks for checking in.


Regards,

Mr Z
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