OK: I have attempted to set up one SIP line and one incomming call route for the SIP line.
The inbound SIP provider URL is: 207.210.100.227
The IP public IP address of the recieving network is: 71.43.176.52
I have pasted below info from Monitor on what happens when an inbound SIP call hits the IP500.
No matter which number is called via the inbound SIP trunk - the IP500 ends up saying "SIP Service Unavailable".
I would appreciate your expert opinion on what I can do to troubleshoot further:
Via: SIP/2.0/UDP 207.210.100.227:5060;branch=z9hG4bK62A29C1C
From: "17875386938" <sip:
[email protected]>;tag=194DC317-1B88
To: <sip:
[email protected]>;tag=c1f1ba1de698d4c4
Call-ID:
[email protected]CSeq: 101 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO
Content-Length: 0
3244187mS SIP Tx: UDP 192.168.30.10:5060 -> 207.210.100.227:5060
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 207.210.100.227:5060;branch=z9hG4bK62A29C1C
From: "17875386938" <sip:
[email protected]>;tag=194DC317-1B88
To: <sip:
[email protected]>;tag=c1f1ba1de698d4c4
Call-ID:
[email protected]CSeq: 101 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO
Content-Length: 0
3244187mS SipDebugInfo: MZ SIPDialog TXN : Decoding of message Succeded 0
3244187mS SipDebugInfo: SIP: ProcessInbound Message
3244187mS SipDebugInfo: Find End Point
[email protected]3244188mS SipDebugInfo: SIP Line (17): Cannot free Txn Key 2015
3244477mS SipDebugInfo: Sip_sendToNetwork packet of length 359
3244477mS SipDebugInfo: SIP Line (17): SendToTarget cfd264e3, 5060
3244477mS SIP Trunk: 17:Tx
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 207.210.100.227:5060;branch=z9hG4bK62A22107D
From: "8001" <sip:
[email protected]>;tag=194D9B2A-D22
To: <sip:
[email protected]>;tag=e6fa78dd92e2566c
Call-ID:
[email protected]CSeq: 101 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO
Content-Length: 0
3244478mS SIP Tx: UDP 192.168.30.10:5060 -> 207.210.100.227:5060
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 207.210.100.227:5060;branch=z9hG4bK62A22107D
From: "8001" <sip:
[email protected]>;tag=194D9B2A-D22
To: <sip:
[email protected]>;tag=e6fa78dd92e2566c
Call-ID:
[email protected]CSeq: 101 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO
Content-Length: 0
3245965mS SIP Rx: UDP 207.210.100.227:49408 -> 192.168.30.10:5060
INVITE sip:
[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 207.210.100.227:5060;branch=z9hG4bK62A22107D
From: "8001" <sip:
[email protected]>;tag=194D9B2A-D22
To: <sip:
[email protected]>
Date: Mon, 07 Jul 2003 12:05:56 GMT
Call-ID:
[email protected]Supported: 100rel,timer
Min-SE: 1800
Cisco-Guid: 696802366-2947158487-2732653801-833627292
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, REFER, SUBSCRIBE, NOTIFY, INFO, UPDATE, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Remote-Party-ID: "8001" <sip:
[email protected]>;party=calling;screen=no;privacy=off
Timestamp: 1057579556
Contact: <sip:
[email protected]:5060>
Expires: 180
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Length: 371
v=0
o=CiscoSystemsSIP-GW-UserAgent 6929 3557 IN IP4 207.210.100.227
s=SIP Call
c=IN IP4 207.210.100.227
t=0 0
m=audio 16468 RTP/AVP 18 0 8 101 101
c=IN IP4 207.210.100.227
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
3245966mS SIP Trunk: 17:Rx
INVITE sip:
[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 207.210.100.227:5060;branch=z9hG4bK62A22107D
From: "8001" <sip:
[email protected]>;tag=194D9B2A-D22
To: <sip:
[email protected]>
Date: Mon, 07 Jul 2003 12:05:56 GMT
Call-ID:
[email protected]Supported: 100rel,timer
Min-SE: 1800
Cisco-Guid: 696802366-2947158487-2732653801-833627292
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, REFER, SUBSCRIBE, NOTIFY, INFO, UPDATE, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Remote-Party-ID: "8001" <sip:
[email protected]>;party=calling;screen=no;privacy=off
Timestamp: 1057579556
Contact: <sip:
[email protected]:5060>
Expires: 180
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Length: 371
v=0
o=CiscoSystemsSIP-GW-UserAgent 6929 3557 IN IP4 207.210.100.227
s=SIP Call
c=IN IP4 207.210.100.227
t=0 0
m=audio 16468 RTP/AVP 18 0 8 101 101
c=IN IP4 207.210.100.227
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
3245966mS SipDebugInfo: MZ SIPDialog: ReceiveFromTarget
3245969mS SipDebugInfo: Sip_sendToNetwork packet of length 359
3245970mS SipDebugInfo: SIP Line (17): SendToTarget cfd264e3, 5060
3245970mS SIP Trunk: 17:Tx
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 207.210.100.227:5060;branch=z9hG4bK62A22107D