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Joined: May 2002
Posts: 4,296 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,296 Likes: 7 |
When operator puts console on nights, 6 other sets should also ring. How do I do that? Thanks Ken
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Joined: Jul 2001
Posts: 3,342 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,342 Likes: 10 |
Go to Night Service, Group Assign, Extensions, Dial the extension number of the Night Service Operator and Enter, then dial the extension number of the extension that you want to ring and Enter.
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Joined: May 2002
Posts: 4,296 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,296 Likes: 7 |
Did that still does not work.
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Joined: Oct 2004
Posts: 240
Member
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Member
Joined: Oct 2004
Posts: 240 |
how many operator do you have, they all need to turn on night service
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Joined: Feb 2007
Posts: 2,473
Member
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Member
Joined: Feb 2007
Posts: 2,473 |
What kind of Operator DLC or QCC?
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Joined: May 2002
Posts: 4,296 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,296 Likes: 7 |
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Joined: Jul 2001
Posts: 3,342 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,342 Likes: 10 |
Analog lines, or T1/PRI? If Analog, did you assign the lines in Night Service as well?
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Joined: May 2002
Posts: 4,296 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,296 Likes: 7 |
5 analog lines. How do I assign them in night service?
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Joined: Feb 2007
Posts: 2,473
Member
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Member
Joined: Feb 2007
Posts: 2,473 |
You go to Night Service, choose Lines and assign them for Operator's Ext.
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