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Joined: Dec 2006
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OP
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I want an internal phone to ring to phones but I think they are in a ring group or what ever Avaya call the group ringing. How can I find out if these two phones are in a group. Any help would be very appreicated.
Twins States
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Moderator-Avaya
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Moderator-Avaya
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What Avaya system are you working with Twin States?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Dec 2006
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OP
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Partner ACS but I not sure of the release.
Twins States
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Joined: Jun 2001
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Moderator-Avaya
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Moderator-Avaya
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Hotline (#603) on a Partner will only alert one extension.
So you would probably be better off to use a calling group. (#502)
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Dec 2006
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OP
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That is what I am looking for. I had the #603 but I thought they should be another way.
Thanks again.
Twins States
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Joined: Jun 2001
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Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
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You are welcome TS's.
I'm sure you probably already know this, but after you set up you CG's then you can access them by dialing extension:
71 for CG1
72 for CG2
73 for CG3
and 74 for CG4.
Partner will only do 4 CG's.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Feb 2005
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If you really want a hotline- where all you have to do is pick the handset of the phone up and it will ring a number of other phones it ain't going to happen with Partner. Pick up the phone and dial a calling group, yes.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jul 2001
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Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
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Loop around......
Have it hotline to an extension that is connected to a CO that has a unique ringing sound and is set for In Only at the extensions that it is assigned to.
Or, make it a doorphone.
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Joined: Feb 2005
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A loop around can work. Not sure about the doorphone though. Only going to ding-dong once and will a system phone work connected to a doorphone port? I'm assuming the OP intends to use a SL phone but we can't be sure.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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