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Joined: Oct 2003
Posts: 694
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OP
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Joined: Oct 2003
Posts: 694 |
How do I load wav files into IPO 500 for hold music? I found the cool files they have online and am trying to get them into the system.
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
We put MOH wav files on the dedicated VM server along with "log me in".
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2006
Posts: 1,596
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Joined: Mar 2006
Posts: 1,596 |
I thought the IPO can't do a long WAV file?
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Joined: Jul 2001
Posts: 3,320 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,320 Likes: 7 |
Only a 30 second file, that will loop. It must be a specific bit rate. You must also set the parameter in manager and reboot.
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Joined: May 2004
Posts: 1,640 Likes: 1
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,640 Likes: 1 |
R5 and R6 can have a 90 second .wav file uploaded. Earlier releases have limit of 30 seconds)
HAS to be the following:
128kbps
16 bit
mono
8khz
pcm
If you have that, then rename it, "holdmusic.wav" and put it in the manager directory. As long as you have the MOH set for internal.wav file, it will grab it and upload, then play. You can watch your tftp server to see if the file transfers.
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Joined: Oct 2003
Posts: 694
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OP
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Joined: Oct 2003
Posts: 694 |
Or I could go old school and record files to disk and then use external player. Then I can loop the recordings and have no time limit.
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
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Joined: Jul 2001
Posts: 3,320 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,320 Likes: 7 |
Yup, that's what the audio input jack is for.
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