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Joined: Sep 2010
Posts: 8
Member
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Member
Joined: Sep 2010
Posts: 8 |
I have just learned the official Avaya wording for our Voice Announce is called “Dial Intrusion†or “Call Intrusion". We've been told we can turn on a feature for BOTH DND &/AND Private Call, still seems redundant to need both features on. Did this clarification help?
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Joined: Sep 2010
Posts: 8
Member
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Member
Joined: Sep 2010
Posts: 8 |
Does anyone know how to activate DND (Do Not Disturb) on the 4412D+ with Phone Manager 4.1.2, so that it STOPS the Dial/Call Intrusion feature?
Rephrasing, how do I stop (temporarily) people from interuppting my call (while I'm talking on the phone) to announce something in my ear, with the DND or any other funtion? DND should stop this but it is not, any help??
Please, any ideas appreciated. Thanks!
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Joined: Jul 2001
Posts: 3,348 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,348 Likes: 10 |
Your DND button may not actually be programmed as Do Not Disturb, it may be Send All Call instead, or something else. (It can be labeled as anything you want, it is the underlying programming the determines how it works).
Do you have an Avaya Business Partner maintaining your system? It should be trivial for them to check the programming and make it correct for you.
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