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Joined: Mar 2008
Posts: 250
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OP
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Joined: Mar 2008
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I have a merlin magix with a 100dcd card running a PRI. Lately the system has been dropping calls. I checked with the LEC and the said "everything was fine" on their end. I checked the error log a found alot of slips. I changed out the 100DCD, worked fine for a half day. Now the same thing, lots of slips and dropped calls. Is there something in the processor that could cause the timing to be off or should I pursue the local LEC.
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Joined: Dec 2005
Posts: 9,133 Likes: 4
Spam Hunter
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Spam Hunter
Joined: Dec 2005
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If the Magix is using the T1 as the timing/sync source, I'd go back to the LEC and have them monitor the T1 for errors, hits and timing slips.
Intrusive testing after hours might be worth it too.
I Love FEATURE 00
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Joined: Mar 2008
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The tests that you can do from the console, will the results tell me anything? In the error it does say that the T1 has lost sync.
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Joined: Dec 2005
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Spam Hunter
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Spam Hunter
Joined: Dec 2005
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The T1 is taking hits.
The LEC would need to enable PMs, monitor overnight, do an intrusive test, check cable pairs and related hardware.
I Love FEATURE 00
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Joined: Sep 2004
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What do the error codes say? The codes provide very good trouble shooting help.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Are you losing your D-channel? Check to make sure that the LEC didn't change any settings either. What is your switch type of the CO?
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Joined: Mar 2008
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the B-tards said it was a phone system issue, I swapped cards, same problems. Now they admitted that have a problem at the x-box. We are putting in a claim for 8 hours of labor and a new t1 card.
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