Delivering Caller ID info is the responsibility of the DELIVERING carrier. If a Windstream customer calls a Frontier or Spectrum customer, it's up to Frontier or Spectrum to provide the CID information to the end user. As a LEC/CLEC we deal with other carriers being a bit behind the curve all the time.
When we make a change or add a subscriber, our CID data base is uploaded to...somewhere. Other carriers have to get that info. Usually it's done on a regular basis, but each carrier has their own schedule.
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