atcomsystems.ca/forum Forums Thread Like Summary - wierd issue with auto attendant

Hello, got and off and on issue with some callers calling in. if they press 0 the AA replays the selection all over again. I did change the codec from g.729 to g.711u read an article g.729 has issue with dtmf tones if there is packet loss present. But that didn't solve the problem.

thank you in advance.

Have you checked the modes, I've come across situations where the day mode destination has been changed, which was overriding the default mode.