Hey Guys I have a customer with a 4 line panasonic system (no KSU) he is looking for a device that can record the conversations on each line in his office he wants to record to his computer does anyone know of any good devices ?

The only "conversation recording" systems that I'm familiar with are offered thru Securus . A couple years ago, they merged with Evercom. Their devices normally support jail-size phone systems, but they may be able to provide a solution that will work well with your customer's Panasonic system. Their systems are computer based, and save the call conversations in a .wav format.

Take a look @ voicegate.com and Omnicron.

Google "Call Recording." There are a ton of devices.

Something else to consider, is to make sure it is legal to record phone calls in your state.

It is here in Ky as long as one party knows the conversation is being recorded. But the way I understand it that's not the case in a lot of states.

In Florida all parties have to know and give approval to be recorded.

Recent discussion on the legalities here:

Sundance Forum

Let's not inundate him with the legalities, that's not what was asked for. I would hope anyone who wishes to do this would check with their own attorney or state before doing this.
Thanks,
Bill

Bill - that's why I put the link up to the other discussion. Didn't want to go through it all again here. Just felt like it might be going there and it's all been said before.

Thanks Stacey. Sometimes it's pretty easy to get off track, just takes a gentle nudge to get it back again.

I'll be more specific in my intention next time ON TOPIC - I had a customer use one of these recently but was not satisfied with it, returned it, and decided to go back to the integrated "record" feature on the phone system.

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Many voicemails offer a live recording feature (Mitel Mail, for example).

Also, Radio shack used to make a recording device which would remotely start a tape recorder when the affected line went off-hook. Obviously, it only worked for analog lines, and you would need a recorder for each line.

This topic is close to 3 years old. Locking.