Looking for a manufacture I can work with for a mid size call center. Would like to work with a member on here. PM, email or call me phone number in my profile. Or link to my web site from the top of the Telrad Forum or the link in my signature.
Thanks
How big do you consider a medium size call center?
50 agents to start 2 PRI's
What all features are they wanting. Screen pops etc ?
I'll get you some information tomorrow morning when I get in the office. I just now saw your request. The City of Tulsa is currently using a very nice call logger. It's currently set up for 64 channels, but can be setup for many, many, more.
Here's the company that we have one of our loggers with:
https://www.digitalspeech.com/default.asp Browse around their webpage to see if any of their products meet your needs.
Thanks for the help guys
Looks like Replay from Tapit is going to be the way we go.