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Posted By: capitol Tracking 800 Numbers - 01/14/05 12:41 PM
A customer of mine has a national 800 #. The way its set up is that the 800 # gets routed to the recieving destination based on the originators area code. For example, if a caller from the 609 area code calls the 800#, it will got to his office with the 609 area code. If a caller from the 203 area code calls the 800#, it will go to the office with the 203 area code.
He wants to know if there is something out there that will give him 'real time' tracking of the 800# activity. Any ideas?

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| Telephone Systems | Voice & Data Cabling
Posted By: Spuds Re: Tracking 800 Numbers - 01/14/05 04:53 PM
Who is his service provider? I have worked with some that can provide that type of info...however I don't know if it is actually real time. I have a client that routes 800 calls infrom all over the world and US and can manage the routing of these calls on line.

Mike

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| Business Telephones | Telephone Systems
Posted By: Mark K. Re: Tracking 800 Numbers - 01/14/05 06:43 PM
Spuds is right on that, I know some allow you to go on your "account on line" and see the activity, but I don't know how "real time" it is.
mark
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