i hsve a customer that has a suspision that the switchboard operator is passing confidential info out of the building
no trade secrets ,just medical things /someone had financial transaction
more like gossip
she has a mlx20l console on a legend and they
want to listen in or record
i suugested the old car dealer trick with a speaker in the area and icm master
they are not crazy about recording
so can we enter x100 silently or anyone have any ideas about speaker mic etc

If the console is a MLX-20L, you must be on a Legend or Magix - What Release? Service Observing is available on Magix and late Legend releases.

maybe a r3 its been around a while

In a former life (If I tell you I'd have to kill you ) a VOX remote mic for the recorder was set in the area along with a ceiling cam that looked like a thumb tack. We delt with SS numbers and other info not for general public knowledge. Only thing we ever "caught" was some smoking of green leafy vegitation. The above equipment is not hard to acquire / install. And this can be contracted out.

Sorry, service observing came in with the R7, and of course the Magix.

a Viking SO-24A could be a solution for you.

or you could upgrade to r7. it's not that expensive