I have a DK424 c/d v4.3 with a Stratagy DK. One of the employees, Ext. 203, was in the office now calls in to retrieve voice mail. The extention is published and can't be changed. Is there any way to keep this Ext. number but remove the phone set without getting a extention vacant when 203 is dialed. Have been getting around by having an extra DKT2010 sitting on another desk.

Do you have spare SLT ports. If so make one of them 203 and call forward na/busy to voicemail.

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ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits

You should be able to call-forward-all that phone to voicemail and then unplug it. Just dial #601+vm pilot number from your pdn button and hang up.