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Posted By: keithpaul CTX ring back - 03/26/05 04:29 AM
I have a customer that says they keep getting co lines to ring back after hanging up with a caller. They said it started after we installed the new system. I sent a tech out but he found no problem(not sure if he spent enough time there), but customer said it does not happen all the time but often enough. Any suggetions on programs we may have missed on the CTX100.
Posted By: SSPhone Re: CTX ring back - 03/26/05 06:08 AM
Not up to speed on the CTX programming but just a thought are the lines Centrex. Maybe when hanging up it hook flashes the line and then rings back.
Posted By: breed Re: CTX ring back - 03/26/05 08:27 PM
The problem you are having was a problem with an early version of software
Posted By: phonemeister Re: CTX ring back - 03/26/05 10:10 PM
Is he calling from a single-line phone? If so, could be hookflash bounce. What software version are they on?
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