CTX100: how can I make a virtual extention that rings several extentions - 07/27/06 06:05 PM
I have voicemail on auto-attend (CTX100 / amanda soho vm), when callers press 0 they get transfered to the operator's extention (extention 10).
I would like several operators... That is, I want voicemail to transfer to an extention that will ring multiple stations and whoever picksup first takes the call.
Is is possible to create a virtual extention that contains extention 10, 11, 12, and 13; so when the person presses 0 in voicemail, the call rings several phones?
In the meantime I have created a hunt group of these extentions. And the voicemail will ring these extentions one-by-one. But how can I get them to all ring at once?
I would like several operators... That is, I want voicemail to transfer to an extention that will ring multiple stations and whoever picksup first takes the call.
Is is possible to create a virtual extention that contains extention 10, 11, 12, and 13; so when the person presses 0 in voicemail, the call rings several phones?
In the meantime I have created a hunt group of these extentions. And the voicemail will ring these extentions one-by-one. But how can I get them to all ring at once?