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Posted By: Amy DeBruyne calls not forwarding to VM - 02/28/07 09:53 AM
I have a CTX 670 with a DID ringing to a phantom (410) programmed on 4 phones. I have the phantom programmed like this:

owner = 224
set to Tone first
Display DN = 410
VM ID = 410
SCF = 3 (Busy/NA to VM)
MSG Center = 500

I have the DID (1642) programmed as Dialing Digits to 410 in all modes and then the VM ID and DID/DNIS ID set to 410

Calls ringing this DID on the phantom are not forwarding to mailbox 410.

Any ideas why?
Posted By: Comoestus Re: calls not forwarding to VM - 02/28/07 04:04 PM
mayby mailbox full
Posted By: vad60 Re: calls not forwarding to VM - 03/01/07 04:50 AM
Hi Amy,
I am not sure about CTX but maybe it because its phantom and rings at 4 places at the same time. have you tried to dial 410 internally and see if it will end up in the MB.
Posted By: freshfitz Re: calls not forwarding to VM - 03/02/07 03:42 PM
I've had this happen i had to delete the phantom and re-create it using a different phantom number

First i deleted it and re-created it still didn't work for some reason i had to change the number like the phantom got corrupted in the software and deleting it didn't fix it
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