We have Strata CTX 100 in WinAdmin, after login I can’t connect with the System.
On connect now the computer asks for the Community Name and CTX IP / Name.
How to connect the system? Please help.
Thanks.
Its a two-tier login process to protect from unauthorized access. We change the community name on all our systems - might be best to ask the installing dealer.
I have taken over telecommunications maintenance of a rather large church I am unable to gain access to their strata ctx system. I believe the installers renamed the community name to something other than default. I need a way to access the system. Is there a way to reset the bpiu, so that the community name also resets, or is there a way to figure out what community name they set it to, without having to reset the whole box?
Call your Toshiba dealer. They can have Toshiba dial into the system and default the community name.
I actually just got around to contacting a toshiba dealer and they told me they would have to come out and re-install the system, which I know is not at all accurate. If anyone can tell me how to reset the community name myself, please pm me.
Thanks