DK40i with IVP8R2 VM - 11/18/08 11:58 AM
Hello!
Just installed an IVP8R2 VM into a DK40i system. Having a few quirky problems:
1. They have the AA on 24/7 and with every incomign call it rings 1 time then goes to the AA - can I fix this?
2. There are several phones progrmamed with phantoms that correspond to "Operator", "Service" and "Parts". I have assigned owners to all these phantoms and done the ID codes and call forwarding on them. The problem: intermittently when a caller presses the option in the AA the call will get disconnected or ring 8-9 times and forward back to the main greeting. You can try again and it works fine - in fact, it was working fine when I was there this morning.
any ideas??
Just installed an IVP8R2 VM into a DK40i system. Having a few quirky problems:
1. They have the AA on 24/7 and with every incomign call it rings 1 time then goes to the AA - can I fix this?
2. There are several phones progrmamed with phantoms that correspond to "Operator", "Service" and "Parts". I have assigned owners to all these phantoms and done the ID codes and call forwarding on them. The problem: intermittently when a caller presses the option in the AA the call will get disconnected or ring 8-9 times and forward back to the main greeting. You can try again and it works fine - in fact, it was working fine when I was there this morning.
any ideas??