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Posted By: bditech DK 40 - 01/27/10 09:57 AM
I have a customer with a dk40 and on one phone when I do a transferr to an outside number I hit the flash and it wont let me break dail tone its only on the one phone ext. 24. All others work ok.
Thanks
Posted By: phonemeister Re: DK 40 - 01/27/10 10:31 AM
Try prog 48 and copy from a working port.
Posted By: bditech Re: DK 40 - 01/27/10 10:45 AM
I did check program 48 and is the same. Any other ideas?
Thanks
Rod
Posted By: Toshiba Bob Re: DK 40 - 01/27/10 11:43 AM
Check the button programming the phone maybe mislabelled.
Posted By: phonemeister Re: DK 40 - 01/27/10 11:52 AM
What if you try to manually flash? ie. CNF/TRN #45.
Posted By: bditech Re: DK 40 - 01/27/10 02:33 PM
I checked the button and it will flash I get dial tone but when I try to dial it wont break dial tone. No other lines lite up when I do the flash. So I know im not getting another line.
Thanks
Posted By: Steve Mull Re: DK 40 - 01/27/10 04:12 PM
Program 15 option 8 =operation after CO flash , this is system wide per line so if it works on one phone and not the other , probably not it
Posted By: Carlos#1 Re: DK 40 - 01/27/10 06:08 PM
I would check the differences between the working extns and the faulty one in P30 class of service.
It could be leds 11 or 12 enabled on extn 24
Posted By: bditech Re: DK 40 - 01/28/10 04:03 AM
I think I did the P30 and the same as ext.10. Will double check it though.
Thanks
Posted By: bditech Re: DK 40 - 01/29/10 05:28 AM
Checked P30 and the same as other ext.
Thanks
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