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Posted By: Duane F. CIX100 call transfer issue - 04/12/10 03:46 PM
Hello everyone, and thanks in advance for any help. I have a sub with a new CIX100 w/vm using DKT2000 series phones. Some are 2010H's, 2010SD's, and 2020SD's. I cannot get the cnf/trn button to work on any incoming CO line call including those on the 2020SD. This was noticed today when they were unable to use cnf/trn to conference two outgoing CO lines. Anyone have any ideas as to the problem?
Posted By: p2ii Re: CIX100 call transfer issue - 04/12/10 06:17 PM
Make sure "answer supervision" is disabled for each trunk.
Posted By: Duane F. Re: CIX100 call transfer issue - 04/13/10 09:35 AM
Thanks for your help. That did the trick.
Posted By: p2ii Re: CIX100 call transfer issue - 04/13/10 06:32 PM
No prob. Thanks for checking back in!
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