One Way Audio Issue - 10/14/10 01:12 PM
Hello!
We have 5 sites connected via meshed IPSEC tunnels.
Site 1 has CIX670
Site 2 has CIX100
Site 3,4,5 have remote extensions
We have 2 users at Site 3 with their extensions hanging off Site 1 and everything works perfectly for them. Recently we have a user who moved from Site 2 to Site 3 with his extension still on Site 2. He can make calls to Site 1 without issue but when he calls Site 2 they can hear him but he can't hear them. Data traffic flows fine between all three sites. I've checked the programming on his phone and all IP settings etc. are correct.
Any thoughts?
Thanks!
RWK
We have 5 sites connected via meshed IPSEC tunnels.
Site 1 has CIX670
Site 2 has CIX100
Site 3,4,5 have remote extensions
We have 2 users at Site 3 with their extensions hanging off Site 1 and everything works perfectly for them. Recently we have a user who moved from Site 2 to Site 3 with his extension still on Site 2. He can make calls to Site 1 without issue but when he calls Site 2 they can hear him but he can't hear them. Data traffic flows fine between all three sites. I've checked the programming on his phone and all IP settings etc. are correct.
Any thoughts?
Thanks!
RWK