atcomsystems.ca/forum
Posted By: mj_wald 670 station programing - 04/28/11 08:03 AM
I have a 670 3.10 MK063 software, upgraded from 2.22 about 6 months ago.

I can not access station programing, I can program the trunks, system settings, maintenance, just not stations.

If I go to station assignments, i get page 200 station data, but there are no stations in the right column. If I enter one I get one of several errors, " no responce from system", "required parameter is not entered", some thing about snmp.

Anyway running network emanager ver 5.20
Posted By: mj_wald Re: 670 station programing - 04/28/11 08:12 AM
some times it does work, sort of. It will bring up a station, but it will be missing info, or some of theys will not be there. If I keep clicking refesh, it will finally work.
Posted By: phonemeister Re: 670 station programing - 04/28/11 09:14 AM
I had this problem before at a customer's site. But if I connected directly to the processor via a cross-over cable, it worked perfectly. Must have been something on their LAN.
Posted By: mj_wald Re: 670 station programing - 04/28/11 10:19 AM
I shall try that, thanks
Posted By: mj_wald Re: 670 station programing - 05/11/11 02:02 PM
I replaced the data switch, all programing works great now.

HOWEVER, you just knew there would be one.

I lost the voice mail messages and soft keys on the displays, message lights still work, but no display info. I have redone the integration settings twice, even outed and recreated the lan port for smdi, no go.

I have checked it with other switches that are working and all settings are the same.
Posted By: mavaks Re: 670 station programing - 05/11/11 03:59 PM
If unplugging and replugging the station does not get softkeys back, restarting Stratagy usually fixes that for us.
Posted By: phonemeister Re: 670 station programing - 05/11/11 11:55 PM
Did you restart the CTX/CIX? That usually fixes it.
© Sundance Phone System Forums - VOIP & Cloud Phone Help