WHEN PLAYING BACK VOICE MAIL IS THERE A WAY TO SEE CALLER ID FOR THAT CALL?
SYSTEM IS: CTX100 ver. 3.10 MK063 ACTU1A w/DKT 3000 SERIES PHONES. THANKS, DD782

You did not mention they type of voicemail system. If you have caller ID on your lines, then it may be possible to pass caller ID info to the voicemail, but only if the integration is SMDI.

Sorry, it is a (2) port IVP8

Under 'System Voicemail Data' enable '04'. Under system data, check '17'.

checked above settings - still no caller id in voicemail????

Newtecky mentioned it already and you haven't confirmed whether or not you are using SMDI. You will need SMDI integration for caller id in Stratagy.

what locations need to be turned on for SMDI ??

Do you have the Stratagy connected to a BSIS port?

SYSTEM CONSISTS OF: ADKU2--SLOT 1
RCOU3--SLOT 2
RCIU1--SLOT 3
IVP8 --SLOT 4
NO OTHER EMPTY SLOTS ----------------

ANOTHER SYSTEM: DOES A iES32 VM REQUIRE A BSIS CARD ALSO?

The IVPs requires a BSIS, which is attached directly to the ACTU processor, which then connects via a serial connection to the com port of the IVP8. If there is no cable from the com port of the IVP8 to an attached card on the processor, then SMDI is not possible.

The IES32 does not require a BSIS card because it connects to the CIX processor using an Ethernet IP connection. It can also connect using the com port to a BSIS, but I typicallly enabled SMDI using an IP connection.

Thanks, newtecky,I was looking up BSIS in programing manual and saw it was a daughter or sub assy. of the CPU. I would also need a RS-232 mod. adapter and cable. I will look for these parts.

Acquired BSIS1A card for IVP8 also want to turn on SMDI for the IES32 using IP connection. I see Program #s 200, 202, 579, 580, 803, 801 & 804 are listed as needing programing. I have caller ID showing on these systems but would like to know what needs changing for caller ID to show during VM playback. Now it only shows until the receiver is picked up. Thanks in advance -- DD782

Try enabling Prg 579 FB 04.