atcomsystems.ca/forum
Posted By: jk CIX 40 multiple companies - 04/25/14 12:38 AM
I have a CIX 40 with an LVMU.
Company 2 will have a total of 3 extensions.
How would i do a seperate greeting.
One option i can think of is just dit- dialing digits to one of the 3 extensions in day 1 day 2 and night.
If they wanted a true company greeting with instuctions could i create pilot 300(example) with the voice mail id of 300 as well as create a mailbox 300 with new companies greeting?
Day time DIT dialing digits to unused extension with scf on, and vmid code of 300 to allow a delay before greeting playing?
And dit dialing digits night to 300.
Posted By: newtecky Re: CIX 40 multiple companies - 04/25/14 04:28 AM
That is pretty much the easiest way to do it. On some occasions a caller way end up in the default voicemail box 991. If that is a problem then the easiest way to solve it is to give both companies a new voicemail box (300 and 400 as an example), and leave 990 and 991 as default. Or yu can have a menu in 991 "For company X, press 1. For company Y, press 2".
Posted By: jk Re: CIX 40 multiple companies - 04/25/14 11:13 AM
Thank you so much I will give it a try today
© Sundance Phone System Forums - VOIP & Cloud Phone Help