I HAVE BEEN ASKED TO TAKE OVER A VODAVI SYSTEM AND HAVE NO REAL EXPERIENCE WITH THIS SYSTEM. THE CUSTOMER IS TRACKING DOWN A MANUAL, BUT I WANTED A HEADSTART ON THIS. MOSTLY IT SEEMS VOICEMAIL TROUBLE. PHONE DISPLAYS MESSAGE, NO MESSAGE LIGHT AND NO MESSAGE WHEN BOX IS CHECKED. MESSAGES ARE BEING CUT OFF. PEOPLE SAY THEY LEFT MESSAGE, BUT NO MESSAGE WAS RECIEVED. THEY ALSO HAVE TO POWER THE SYSTEM OFF AND ON AGAIN TO HAVE ACCESS TO ONE OF THEIR OTHER LOCATIONS. NORMALLY THEY CAN JUST CALL THIS OTHER SIGHT BY DIALING DIRECT EXT #S, BUT ONCE DAILY THEY HAVE TO RESET FOR THIS TO WORK. THANKS FOR THE HELP IN ADVANCE

EMMITT2727

what Vodavi system are we talking?

gary

it is a triad 8003

do you know what voice mail is attached to it? Digital dispatch, analog dispatch?

I beleive it is a digital dispatch ver 1.2. that is the marking on the side.