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Posted By: Randy Starkey retrieving VM from outside - 07/25/11 10:40 PM
When trying to retrieve my VM from an outside number, hitting # at the autoattendent, has me dial the mailbox but all I can do is leave a message. It won't let me logon or give me a password prompt. I've checked my windba settings and I can't see what I might have set wrong. Unless this needs to set in the ksu? I'm thinking only VM controls this? STS (not E) HD based VM. Thanks! --Randy
Posted By: keytel Re: retrieving VM from outside - 07/26/11 04:16 AM
I could be wrong and I'm sure that someone will correct me if thats the case, but if I recall right, you hit * during the personal greeting to
be presented with your login/password prompt.
Posted By: adteldon Re: retrieving VM from outside - 07/26/11 06:40 AM
# xxx *


xxx= mailbox number
Posted By: Randy Starkey Re: retrieving VM from outside - 07/26/11 07:54 AM
OK. So I enter the mailbox number and a star immediately after? I'll try that tonight when the system is in the night mode and I can call in. Thanks.
Posted By: adteldon Re: retrieving VM from outside - 07/26/11 12:58 PM
Correct. You're welcome.
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